Medical Front Desk Associate

We are looking for a friendly and professional bilingual front desk associate to interact with new and existing patients, collect accurate patient data, prepare needed paperwork, and provide exceptional customer service. Ideal candidates must be open to learning and achieving the highest standards of performance and customer service to the benefit of our patients and their team members while maintain high-energy. This position may lead to advancement opportunities within the company for those who demonstrate mastery of detail, documentation, company culture, customer service and teamwork.

Responsibilities:

·         Collect and enter patient data while checking the accuracy of existing data

·         Prepare appropriate paperwork for patient appointments

·         Collect any payments required by patients before their visit

·         Demonstrate professionalism in appearance, language, and demeanor

·         Properly greet everyone who enters the office professionally

·         Scan patient data into appropriate charts

·         Monitor wait times of each patient

·         Communicate with patients as they wait

·         Schedule patient appointments in person or over the phone

·         Answer phone calls and transfer calls to the appropriate departments

·         Monitor office supply levels

·         Complete office opening and closing procedures

·         Business attire required

**Medical experience preferred.

**Bilingual preferred.